are governed by Holiday Express (UK) Ltd.'s Terms and
Conditions. These are as below.
Should you require any clarification
of these Terms and Conditions, please ask a Holiday
Express representative at the time of making your booking.
These terms and conditions do
not affect your statutory rights as a consumer.
It is a condition of booking with
every tour operator that you have adequate insurance
cover. Such insurance will ensure that you are properly
covered against unexpected cancellation charges, medical
costs that might be incurred while you're away, loss
of money, or belongings, or personal liability claims.
Note: That the cover offered by most credit card
companies is not normally adequate for package holiday
or holiday flight bookings.
If you require insurance cover,
Holiday Express will be pleased to arrange it at the
time of booking, though you are free to make your own
Date Of Cover
Clients are covered from the date
that the insurance is paid, normally at time of booking.
Prior to and at the time of effecting the insurance
if purchased through Holiday Express you must confirm:
That you are not aware of any reason why the holiday
should be cancelled or curtailed;
(b) That no person to
be covered by the insurance policy is receiving or awaiting
treatment as a hospital in-patient;
(c) That no person is
travelling against the advice of their doctor or for
the purpose of obtaining medical treatment or where
a terminal prognosis has been given;
(d) That if you or any
other member of your party has received treatment as
a hospital in-patient during the twelve months prior
to booking you/they have obtained medical opinion as
to the advisability of taking the holiday;
You will advise the company if any of the above arise
after taking this insurance.
Correct Spelling of
All names, titles and initials
of those travelling should be correctly given at the
time of booking. Changes cannot be made at a later date
without extra charges being incurred. Please note too,
that correct ages are required for insurance cover within
the following bands: (Under 3), (3-18), (Over 65).
All costings are subject to final
confirmation as on the Tour Operator invoice. Errors
and omissions are excepted. Children's discounts are
all subject to the correct age of the child being given
as at the last date of the holiday.
All clients must be in possession
of a full 10-year passport. You MUST
inform Holiday Express if you are travelling on a British
Subject's Passport. Persons over 16 on day of travel
must have their own passport. On a family passport the
lead name must travel. Clients must check the expiry
date on their passport and ensure that it is valid prior
to travelling with at least 6 months left to run on
the return depending on the country you wish to visit.
The following applies to EC passport
holders. Visas are required to be purchased in advance
for certain countries, including Egypt and India. Other
countries, including Israel and Turkey require tourist
single entry visas to be purchased on arrival. If you
are not travelling on an EC passport, other rules may
apply. Please check with Holiday Express for advice
or contact the embassy of the country you're travelling
to. It is your responsibility to ensure you have adequate
visas for the destination you intend to visit.
Please ensure that you ask a doctor
for any medical advice applicable to the countries you
Conditions/Fair Trading Terms
Ensure that you have read the
booking conditions, which are in your tour Operator's
All flight timings are provisional
and could be subject to change. You will be informed
of any major change.
Square Deals - Sun
When this type of late holiday
is booked, you should be familiar with the Operator's
Debit Card Payments
For all bookings, credit card
charges are as follows: MasterCard or Visa - 2%, American
Express/Diners Club 2.5%
There is no charge for debit card transactions
lead or booking passenger must be over the age of 18
to book a holiday.
Cancellations must be in writing
by lead name and sent to Holiday Express at 6th Floor
Gwent House, Gwent, Wales. NP44 1PL. telephone 01633
798 562 or + 44 (1) 633 798 562 if calling from
outside the UK. When a holiday is cancelled after full
payment has been made, any discount taken must be repaid
and claimed back from your insurance company.
Holiday Express will make the
following charges in addition to any tour operator charges.
£10 per person for amendments to booking.
per person except when cancellation charge is 100%,
no charge will be made.
Delivery Times and
For bookings made 1 to 14 days
before travel, tickets are collected from the departure
airport on the day of travel. For bookings made over
14 days before travel, tickets will be posted 10 days
prior to departure.
The price of delivery of your
tickets are included in the price, except where the
tickets are allocated 'Ticket On Departure'. In this
case you will be advised of the charge at time of booking
as the charge varies depending on the tour operator.
The Indian authorities will not
permit Indian passport holders to travel on Charter
Data Protection Act
Holiday Express is registered
under the above act. To progress with any enquiries
we need your Name, Address and Telephone number. This
information is stored and used in accordance with the