Helpful FAQ's Q. Is the price I see the price I pay? A. As last minute deals are coming on to our system, sometimes these deals can still be displayed, after obtaining a "Final Price" from the Tour Operator, this is in fact the price you pay with any additional extras all ready detailed in the final price, ie, Fuel Supplement, Flight Meals, Transfers etc... Q. How much does it cost to call you? A. Our phone line costs are standard, The price of a normal call. Q. I have a specific requirement and the search options don't allow me to input it. A. Our friendly team of travel representatives are at hand to help you with your travel requirements. Reassurance is only a phone call away, please call us on: 01633 798 562. Q. I don't wish to have an in-flight meal, can I not pay for it. A. This is a requirement set by the Tour Operator you are booking with, where available, yes we can take off any additional supplements, helping you to keep your holiday even lower. Q. How do I know where I will be staying exactly? A. This will be confirmed upon booking your holiday by calling us. We can specifically search for your criteria and guidelines and best advise you on all aspects of your travel requirements. Q. I'm looking to travel within 24 hours, can you help? A. Yes, we specialise in Late Deals, our Holiday Express team have access to over 12 million holidays, ensuring that we will find you that perfect deal at a price that's right for you. Q. What if I see a cheaper price? A. Bucket'n'Spade aim to deliver the cheapest travel options, our goal is to deliver you the right holiday at the right price everyday all-day. Q. What if I have a complaint about my holiday? A. Please see our Terms & Conditions, we are here to help and all complaints are taken seriously.